Do corporate firms need an in house UX team?

With the number of UX freelancers working in and around London, companies looking for some short term UX work (an overhaul of their website or a new mobile app, for instance) can find it easy to identify the right type of talent for them, for a matter of weeks or months.

However, with more and more corporate companies beginning to understand the value of dedicated UX staff, here we discuss whether bigger firms actually need to take on permanent staff, or whether they can get by on hiring talents as and when.

Yes

• UX’ers on hand at all times to ensure your product/service is as user-friendly as  possible
• Provide ongoing support and improvements
• Designers will truly understand the company, design history, and stakeholder preferences
• Saves money – paying for freelancers can rack up!

 No

• Fresh talent/ideas with every new designer
• Hire in designers/researchers from different disciplines when needed
• Hire in designers/researchers with experience from direct competitors

What are your thoughts? If you’re working in a corporate environment as a permanent UX’er, what are the perks of your job? If you’re a hiring manager thinking about employing some UX talent, feel free to get in touch to discuss your options with us.

Look forward to hearing your views. Please email me.